Refund & Cancellation Policy
Last Updated: September 11, 2026
We want every client to have a positive experience with our social media management services. Please review the following policy before purchasing or subscribing to our services.
Cancellation
Customers may request cancellation of their social media management service at any time.
To cancel your service, you must contact us and submit a cancellation request before your next billing date.
Cancellation is not automatic. Customers are responsible for requesting cancellation of their subscription or service.
Once a cancellation request has been received and confirmed, no future recurring charges will be made.
Refunds
Because our services involve time, planning, content creation, scheduling, and other work performed specifically for each client, refunds are considered on a case-by-case basis.
If you believe you are eligible for a refund, you must contact us and submit a refund request.
Refund requests should include:
- Your name
- Email address used for your purchase
- Service or subscription purchased
- Reason for the refund request
Submitting a refund request does not automatically guarantee approval.
Recurring Payments
If you subscribe to a monthly service, your payment method may be charged automatically according to the billing schedule you selected.
Customers are responsible for cancelling their subscription before the next billing date if they no longer wish to continue the service.
We are not responsible for recurring charges when a cancellation request was not submitted before the next billing date.
After Cancellation
Once your cancellation has been confirmed, we will stop future recurring billing.
Services already completed, started, or delivered before cancellation may not be eligible for a refund.
How to Request a Cancellation or Refund
Please contact us through our Contact Us page or the customer support contact provided on our website.
We recommend submitting your request as early as possible to allow sufficient time for processing.
Questions
If you have any questions about our Refund & Cancellation Policy, please contact our support team before purchasing a service.
We appreciate your business and are committed to providing professional, reliable social media management services.